Trustworthy & Reliable
In an industry fraught with poor response to client needs, questionable practices and untrained personnel, Family Care rises to the top. Aides who are employed by the agency are top notch, some of whom have training above and beyond the adequate level for aides. In five years, we have consistently received superior and reliable personnel. Any change of aides was because they were “stolen” away as they were in demand! Perhaps the most unusual aspect was the sensitivity of the director Flo and his ability to work with you to satisfy your needs. First, he could always be reached, returning calls and texts quickly. Secondly, he always did his best, often informing you of schedule or other changes before you knew about them. Third, he was ALWAYS courteous and polite and sensitive to an elder’s needs. Really, I can’t say enough good things about Family Care. I would use them in a minute if the need arose again.
★★★★★